Privacy Policy

Tutorial Store Ltd (the new name for Simon Smith Explanations) does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment (for example, delivery purposes and the processing of your payment) or if we are required to do so by law. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Cookies are also used to track information regarding referrals from other sites/site links and to collect aggregate statistical information.

The type of information we collect about you includes;

Your Name
Address
Phone number
Email address
Other order related information (such as EU VAT number if applicable or where you heard of us)
Details necessary to maintain and enhance a log in account on our website (Applicable to trade customers with log in accounts or Forum Users with log in accounts on our website)
Your preferences (e.g. if you choose to opt in to our newsletter etc, or other preferences)
Credit/debit card details, *if applicable

* When you pay online with Sage Pay or PayPal, we do not, at any stage, see or have access to your card details. If you chose to make your payment over the telephone, you can be reassured, as Tutorial Store Ltd (the new name for Simon Smith Explanations) is a PCI DSS compliant merchant. We will not store your card details on our systems and will ensure that your data is handled and processed securely, in keeping with PCI DSS compliance, the law and our own internal security policy.

Website statistical information - We and our third party providers of advertisements, content or website analytics may also collect or monitor demographic and statistical information such as: IP address, Browser type, OS type, Country, URL you came from, ISP, Host name, Region/location, Pages viewed during your visit, Advertisements you clicked on, Search terms entered on our website. We may collect/monitor this non-personally identifiable demographic and statistical information regarding your visit to this site even if you do not make a purchase with us. We monitor customer traffic on an aggregate basis in order to help us develop and improve our web site and service.

Data collected by our/this site is used to:

a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. To serve website content and advertisements to you
e. Monitor customer account status beyond that required for individual purchases.
f. Only disclose information to third parties when order details are processed as part of the order fulfillment (for example, delivery purposes and the processing of your payment) or if required to do so by law.

In addition, we may use your contact details to let you know about similar new products, special promotions and discounts etc. There is a check box within our checkout pages which you may tick if you do not wish to receive notifications of new products, special promotions and discounts etc. If you do not wish to continue receiving this information, you can let us know at any time by emailing us at sales (at) tutorialstore (dot) co (dot) uk or write to us at the address shown under the 'Reaching Us' section within these terms and conditions.

If you decide to sign up to our free (opt in) Tutorial Newsletter to let you know of products that may interest you; You will know that our newsletter is from Tutorial Store Ltd (the new name for Simon Smith Explanations) as this will be clearly specified in the newsletter that you receive. There will also be a valid address for opt out requests within each newsletter, should you not wish to continue to receive our newsletter.

Links (Hyper-links) to other websites

Our website may contain links to other websites of interest. These links connect you to sites of other organisations which are not our responsibility and of which we have no control over. This privacy policy does not apply to other websites. We cannot be responsible for the privacy of information you provide whilst visiting other websites. We highly recommend that you read the privacy policy of any website visited. The inclusion of any link to a website does not imply endorsement by Tutorial Store Ltd (the new name for Simon Smith Explanations) of the website.

We uphold physical, electronic and procedural measures in connection with the collection, storage and disclosure of customer information. Any customer information collected will be done so lawfully in accordance with the Data Protection Act 1998.

You have the right to request a copy of any personal information we hold about you by writing to us at the address shown in the 'Reaching Us' section above. We may ask for proof of identity before releasing such information and a small fee may be charged. You can ask us to update or remove your personal information by emailing sales (at) tutorialstore (dot) co (dot) uk or by writing to us at the address shown in the 'Reaching Us' section above. However, please note that we may need to keep some personal data in order to process your order(s) and to comply with the law in respect of keeping records. We will retain your information for a reasonable period or as long as the law requires.

If you have any questions regarding our privacy policy, please email us at sales (at) tutorialstore (dot) co (dot) uk


Any changes to our Privacy Policy in the future will appear on this page.