Instant Manager: Successful Workplace CommunicationThe aim of this
book is to enable managers to extend, strengthen and enhance their workplace communication skills. Doing this creates many benefits, including increased productivity, higher levels of creativity, improved job satisfaction and reduced staff turnover and absenteeism.
Written for aspiring or developing managers and built around the idea that
workplace communication is a dynamic, interactive, lively and ultimately enjoyable process, it will tell the reader :
- what
workplace communication is about
- what the benefits of effective workplace communication are
- how the ways and means of
workplace communication can be chosen, planned and organised
- how to successfully develop and use those ways and means
- how to ensure that those ways and means contribute to his or her growth and development as a manager.
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Instant Manager: Successful Workplace Communication
Acknowledgements
Table of Contents
Introduction
Chapter 1 - What's It All About?
Chapter 2 - Is Anybody Listening?
Chapter 3 - Why Didn't He (or She) Smile?
Chapter 4 - How Would You Like To ...?
Chapter 5 - How Much Or How Little ?
Chapter 6 - Can I Explain?
Chapter 7 - Write Words or Wrong Ways?
Chapter 8 - Internet or internot ?
Chapter 9 - What turns a group into a team?
Chapter 10 - What's Your Style ?
Index
Publisher: Hodder Education
Publish Date: 29 May 2009
Author: Phil Baguley
Media Type: Paperback Book
Pages: 224
ISBN-13: 9780340983898
Language: English
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